Skip Hire
Trade Waste
How Sharp Skips Cut Admin by 35% and Transport Costs by 7% with Waste Logics
Sharp Skips reduced admin time by 35%, cut transport costs by 7% and halved job allocation time after moving to Waste Logics. By replacing manual processes with connected digital workflows, the team gained better visibility across its operation while reducing the time spent on day-to-day admin.
Before
The Challenge
Sharp Skips faced several persistent operational bottlenecks. Data flow and analytics were difficult to access and interpret, resulting in delays in decision-making.
Time-to-tip duration at the depot was high because drivers were forced to collect paperwork and job details physically, causing interruptions and inefficiencies.
The invoicing process was still manual and time-consuming, lacking automation or systemised controls.
Additionally, the absence of proper checks and balances left room for human error, impacting accuracy and accountability.
From the onset, Waste Logics reduced our admin burden.
Lee Tyrrell
Associate Director of IT, Sharp Skips
The Decision
Finding a system that could simplify the operation without losing valuable data
Initially using RAMS, Sharp Skips began evaluating alternatives. The team explored both Waste Logics and Midsoft, ultimately selecting Waste Logics for its industry-focused feature set, ease of use, and cloud-based architecture.
“With years of valuable data in our legacy system, I was understandably cautious about the upgrade. However, the onboarding process was thorough and well-structured, with support provided. The all-important aftercare has been just as good.”
Drivers no longer queue at our transport desk or call in for directions.
Lee Tyrrell
Associate Director of IT, Sharp Skips
Results
The Impact
35% reduction in admin time
Digital workflows have reduced time spent handling paperwork, looking up addresses and managing data.
7% reduction in transport costs
Digital job details, directions and mapping reduce unnecessary calls and delays for drivers. Lee said: "This allows us to dedicate more time to delivering excellent customer service."
Job allocation 50% faster
The Waste Logics multi-location tool has streamlined driver coordination. Wait times have decreased significantly, and unnecessary calls to the office have dropped thanks to clear digital instructions and mapping tools.
75% reduction in inbound customer calls
Connect SMS automatically lets customers know when their driver is on the way, reducing inbound calls asking for driver updates by around 75%.
Before vs After
Old way vs Waste Logics Way
The old way
The Waste Logics way
Customer Q&A
In their own words
What challenges were Sharps Skips facing?
Manual paperwork, disconnected systems, and limited visibility over their operations.
What software did they choose?
What results did they see?
What can other skip hire companies learn from this?
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