Skip Hire
Trade Waste
How Allied Waste Services Streamlined Booking, Routing and Margin Control with Waste Logics
Allied Waste Services is a growing Australian waste operator managing both skip hire and high-volume commercial waste collections. As operations scaled, Allied needed a system that could reduce admin friction, simplify daily rerouting, and provide clear visibility into route profitability. Waste Logics made everyday changes faster and gave the team clearer control of routes, costs and margins.
35+
Vehicles
4700+
Bin waste movements per month
2500+
Skip waste movements per month
3
Depots
Before
The Challenge
As Allied expanded its commercial waste operations, everyday booking and routing tasks became increasingly difficult to manage at scale.
Making changes in the system often involved multiple steps and manual checks. Something as simple as reassigning a job could take more than five minutes, creating friction during busy days and increasing the risk of errors and rework.
When drivers were unavailable or workloads shifted, allocators relied on phone calls, whiteboards, and manual coordination to keep services running. While the business continued to grow, these processes made it harder to maintain control and protect margins.
Allied needed a waste management system that could:
Handle high job volumes efficiently
Make booking and routing changes quick and intuitive
Support daily disruption without operational chaos
Provide clear insight into which routes and jobs were profitable
It was by far the most user-friendly system we looked at. You can teach someone in two days and they can start doing the job properly.
Liam Hutton
General Manager, Allied Waste Services
The Decision
Finding software that could keep up with the operation
Allied reviewed several waste management software options, looking for a platform that could support both skip hire and commercial waste operations while remaining easy for teams to use.
Key requirements included:
A clean, intuitive interface for allocators and drivers
Strong route visualisation.
Clear operational and financial reporting
A platform that would continue to evolve as the business grew
Waste Logics stood out for its usability and operations-first design.
With Waste Logics, changes are basically instant. Bookings are cleaner, routing is visual, and allocators can make changes straight away.
Liam Hutton
General Manager, Allied Waste Services
Results
The Impact
Bookings and changes reduced from minutes to seconds
Tasks that previously took more than five minutes can now be completed in seconds, saving Allied several hours of admin each week while reducing rework and mistakes.
Smarter re-routing when plans change
Allocators can quickly rebalance routes when workloads change, with updates sent straight to drivers. This has reduced the calls and manual coordination needed to keep services running.
Clearer visibility into profitability and margin protection
Allied can see which routes, trucks and job types are profitable, helping the team adjust pricing, refine runs and make better scheduling decisions to protect margins.
Easy for the whole team to use
New team members can get comfortable using Waste Logics within days, reducing onboarding time. Drivers and office teams can also access the information they need with less back-and-forth.
Before vs After
Old way vs Waste Logics Way
The old way
The Waste Logics way
Looking Ahead
As Allied continues to grow into new markets, Waste Logics provides confidence that the business can scale without losing control of margins, service quality, or compliance. With ongoing updates and new features, Waste Logics continues to evolve alongside Allied’s operations, helping the team stay ahead of complexity rather than reacting to it.
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