Transfer Station

Waste Brokerage

How Kenny Waste Management replaced paper-based processes with one connected system

Kenny Waste Management has grown from a £3 million regional operation into a £27 million waste management business. Waste Logics has supported that growth by replacing paper-based processes with connected digital workflows, giving teams and customers better access to information across the operation.

£27M

Annual Revenue

150+

Employees

40

Vehicles

15k+

Waste movements per month

Before

The Challenge

In 2008, Kenny Waste Management was turning over around £3 million, with approximately 50 employees and 10 vehicles. Much of the day-to-day operation still relied on spreadsheets, paperwork and manual processes.

As the business grew, so did the administrative burden. Information was harder to access, paperwork took more time to manage and the existing processes were becoming increasingly difficult to scale.

Kenny Waste Management needed a more efficient way to manage its operation, with information available in one place rather than spread across paper records and spreadsheets.


The ability to view live data is really beneficial and enables you to measure many different aspects of the business and how it is performing.

Neil Mackay

Kenny Waste Management

The Decision

Moving from paper to a digital waste management system

Moving away from established paper-based processes was a significant change for Kenny Waste Management. The team needed confidence that a new system could meet the needs of its operation and support the business as it grew.

Waste Logics worked closely with Kenny Waste Management to understand its existing processes and the challenges the team wanted to solve. With those requirements addressed, Kenny Waste Management made the decision to move its core processes into one system, reducing its reliance on spreadsheets and paperwork and giving teams better access to information across the operation.


Waste Logics has transformed the way we run our operation. We’re now more efficient, more effective and, ultimately, more profitable.

Neil Mackay

Kenny Waste Management

Results

The Impact

Paperless workflows across drivers, weighbridge and the yard

The Driver App, Weighbridge App and SWP App replace paper-based processes with digital job updates, photos, signatures and documentation captured as work happens.

Easier access to information for customers

The Customer Portal gives customers direct access to recycling reports, invoices and tickets, reducing requests into the Kenny Waste Management team.

Less paperwork and easier access to records

Electronic Archiving keeps documents and operational records together in Waste Logics, making information easier to find while reducing physical paperwork.

Before vs After

Old way vs Waste Logics Way

The old way

The Waste Logics way

Core processes managed through spreadsheets and paperwork

Core processes managed through spreadsheets and paperwork

Core processes managed through spreadsheets and paperwork

Core processes managed digitally in one system

Core processes managed digitally in one system

Core processes managed digitally in one system

Driver and job information recorded manually

Driver and job information recorded manually

Driver and job information recorded manually

Job updates, photos and signatures captured as work happens

Job updates, photos and signatures captured as work happens

Job updates, photos and signatures captured as work happens

Paper weighbridge tickets and documentation

Paper weighbridge tickets and documentation

Paper weighbridge tickets and documentation

Digital records and electronic weighbridge tickets

Digital records and electronic weighbridge tickets

Digital records and electronic weighbridge tickets

Customers contacted the team for reports and documents

Customers contacted the team for reports and documents

Customers self-serve for reports, invoices and tickets

Customers self-serve for reports, invoices and tickets

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