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Trade Waste

Brown Recycling reported a time saving of 35-40% as a direct result of Waste Logics.

After more than 15 years using its own bespoke software, Brown Recycling had reached a point where the system could no longer keep pace with the business. Waste Logics gave the team a more scalable way to manage its operation, with real-time information, connected processes and less time spent on manual admin.

£20M

Annual Revenue

105

Employees

40+

Vehicles

3

Depots

20k+

Waste movements per month

Before

The Challenge

Brown Recycling had relied on its own bespoke system, Right Waste, for more than 15 years. It had supported the business as it grew, but increasing job volumes and a more complex operation were beginning to expose its limitations.

The system could no longer provide the visibility or efficiency the team needed day to day. As the business continued to scale, Brown Recycling needed a more robust solution that could manage its existing operation while giving it room to keep growing.


We needed to look for a new solution because we just couldn’t cope with the system we had.

Dominique Brown

Compliance Director, Brown Recycling

The Decision

Finding a system that could scale with the business

Brown Recycling needed a system that could handle the scale of its operation without adding more complexity for its teams. Better visibility was important, but so was finding something straightforward for people to use day to day.

Waste Logics brought the core parts of the operation together in one system, giving teams easier access to information while providing the flexibility Brown Recycling needed as the business continued to grow.

Brown Recycling reported a 35 - 40% time saving after moving to Waste Logics, with less manual admin across its day-to-day operation.


Why did we choose Waste Logics? One word: simplicity.

Dominique Brown

Compliance Director, Brown Recycling

Results

The Impact

Less paperwork across day-to-day operations

The Driver App, Weighbridge App and Skip App capture job updates, photos, signatures and site information digitally, reducing paperwork while keeping the office updated in real time.

Customers can access information themselves

The Customer Portal gives customers access to recycling reports, invoices and tickets, reducing requests into the team and making information easier to access.

Less manual work between operations and accounts

The Accounts Package Integration reduces manual data entry and keeps accounts and operations connected, helping teams manage credit limits and on-stop customers.

Faster decisions with real-time information

Reporting and Analytics gives teams access to real-time KPIs and dashboards, making it easier to monitor performance and make informed decisions quickly.

Before vs After

Old way vs Waste Logics Way

The old way

The Waste Logics way

Bespoke system struggling with increasing job volumes

Bespoke system struggling with increasing job volumes

Bespoke system struggling with increasing job volumes

Scalable system supporting 20k+ waste movements each month

Scalable system supporting 20k+ waste movements each month

Scalable system supporting 20k+ waste movements each month

Paper-based processes across drivers and sites

Paper-based processes across drivers and sites

Paper-based processes across drivers and sites

Job information captured digitally through mobile apps

Job information captured digitally through mobile apps

Job information captured digitally through mobile apps

Customers relied on the team for reports and documents

Customers relied on the team for reports and documents

Customers relied on the team for reports and documents

Customers self-serve through the Customer Portal

Customers self-serve through the Customer Portal

Customers self-serve through the Customer Portal

Manual data entry between operations and accounts

Manual data entry between operations and accounts

Accounts Package Integration keeps information connected

Accounts Package Integration keeps information connected

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