Sharp Skips is a family-run waste company in Essex with 40+ years’ experience. With 38 vehicles and 70 staff, they handle 3,000+ waste movements a month, but outdated systems and manual processes were slowing them down.
After exploring alternatives, they chose Waste Logics, and the transformation was immediate:
35% reduction in admin time through digitisation and automation
7% drop in transport costs from clearer instructions and digital mapping
Job allocation now 50% faster and fully integrated across the platform
Instant access to dashboards, reporting tools, and EA-ready waste returns
Sharp Skips now runs a smarter, more scalable operation – powered by software built for the real demands of the waste industry.
Sharp Skips faced several persistent operational bottlenecks. Data flow and analytics were difficult to access and interpret, resulting in delays in decision-making. Time-to-tip duration at our depot was high because drivers were forced to collect paperwork and job details physically, causing interruptions and inefficiencies. The invoicing process was still manual and time-consuming, lacking automation or systemised controls. Additionally, the absence of proper checks and balances left room for human error, impacting accuracy and accountability.
TL;DR: Sharp Skips reduced admin time by 35%, cut transport costs by 7%, and halved job allocation time using Waste Logics’ waste management software. This case study shows how they modernised their operations, improved visibility, and freed up their team for better customer service.
From the onset, Waste Logics reduced our admin burden. Time-wasting tasks , such as physical paperwork, address lookups, data backups, and job or price lookups , largely disappeared.
– Lee Tyrrell, Associate Director of IT, SHARP Skips
Initially using RAMS, Sharp Skips began evaluating alternatives. The team explored both Waste Logics and Midsoft, ultimately selecting Waste Logics for its industry-focused feature set, ease of use, and cloud-based architecture.
“With years of valuable data in our legacy system, I was understandably cautious about the upgrade. However, the onboarding process was thorough and well-structured, with support provided. The all-important aftercare has been just as good.”
Administrative Efficiency
Manual tasks such as paperwork handling, address lookups, and data backups have been virtually eliminated – contributing to a 35% reduction in admin time.
“This allows us to dedicate more time to delivering excellent customer service.”
Transport Optimisation
The Waste Logics multi-location tool has streamlined driver coordination. Wait times have decreased significantly, and unnecessary calls to the office have dropped thanks to clear digital instructions and mapping tools – leading to a 7% reduction in transport costs. “Plus, every customer receives a helpful text message as soon as our driver departs for their site.”
Drivers no longer queue at our transport desk or call in for directions. Waste Logics’ advanced mapping gives clear entry, bin location, and exit points-cutting delays and improving efficiency
— Lee Tyrrell
End-to-End Workflow Automation
Customer setup, job creation, allocation, pricing, and invoicing are now fast, consistent, and integrated into a single, streamlined platform. Job allocation alone is 50% faster, helping the team respond quickly to changes and keep operations running smoothly.
“Everything flows through one slick platform.”
Smarter Decisions & Easier Compliance
Waste Logics’ built-in analytics tools provide real-time visibility across operations, enabling faster and more informed decision-making. The team now benefits from instant data visibility across compliance, customer service, and planning.
“Customisable dashboards and automated reporting help us stay on top of performance metrics while simplifying submissions to regulators like the EA.”
This not only reduces administrative burden but ensures accuracy and audit readiness at all times.
Continuous Innovation
“One of the things we really value is how regularly Waste Logics rolls out updates – often every couple of weeks. The platform keeps evolving with new features and refinements that reflect real industry needs It’s clear the team is committed to continuous improvement and listening to customers”.
With a background in both tech and waste, I can confidently say that Waste Logics was built by people who understand our industry. They recognise our challenges and continue to enhance the software to meet the never-ending demands of waste management.
— Lee Tyrrell
What challenges were Sharps Skips facing?
Manual paperwork, disconnected systems, and limited visibility over their operations.
What software did they choose?
Waste Logics’ cloud-based waste management software.
What results did they see?
What can other skip hire companies learn from this?
That even high-volume skip hire businesses can improve efficiency, cut admin, and scale operations more smoothly with the right tools in place.
Explore more waste management software case studies.
