Skip Hire
Trade Waste
How Jones Skips Brought Four Systems into One with Waste Logics
Jones Skips operates more than 50 vehicles across skip hire, RoRo, trade waste and its own MRF. As the business grew, four disconnected systems made information harder to find, increased manual work and created silos between teams.
8+
Admin hours saved per week
4
Systems Replaced by 1
70+
Employees
50+
Vehicles
Before
The Challenge
As Jones Skips grew, the systems that had worked for a smaller operation struggled to keep up. Skip hire, trade waste, the weighbridge and accounts all ran on separate software, while drivers communicated with the office through WhatsApp. Finding information often meant contacting another department and waiting for an answer. Customer service regularly had to contact transport just to answer basic questions about jobs. With no live view of skip availability either, someone also had to physically count the skips in the yard each day. Jones Skips needed to bring its operation together and make information easier to access across the business.
The Decision
The Solution
Jones Skips moved to Waste Logics in phases, starting with trade waste before bringing skip hire onto the platform. With both divisions using Waste Logics, teams now work from the same information rather than separate systems. The Driver App captures job statuses, photographs, signatures and weights as work happens, removing the need to wait for paperwork or manually rekey information. Customer service can see driver progress without repeatedly contacting transport, while Connect SMS automatically lets customers know when their driver is on the way. Accounts has also reduced the time spent manually raising invoices.
Results
The Impact
Eight hours of administration every week
The Driver App alone saves around eight hours of administration every week, including time previously spent chasing tickets, dealing with missing paperwork and waiting to invoice.
Five hours of rekeying every week
Connected workflows have also removed around five hours of rekeying every week.
Better visibility of jobs
Teams have better visibility of jobs, drivers and operational information, while managers have easier access to reporting across waste streams, pricing and financial performance.
Teams work more closely together
The change has also helped previously separate teams work more closely together.
Hours of manual invoicing reduced to a few clicks
Accounts has also reduced the time spent manually raising invoices.
Customer service can see driver progress
Customer service can see driver progress without repeatedly contacting transport, while Connect SMS automatically lets customers know when their driver is on the way.
Before vs After
Old way vs Waste Logics Way
The old way
The Waste Logics Way
Looking Ahead
For Jones Skips, bringing its systems together has created a stronger foundation for continued growth without adding the same levels of administration and complexity.
Products
Results in this Story Come from
Driver App
Waste Logics Platform
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