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We have full financial control and visibility of all account activity

Summary

Wastecom NRG is a waste brokerage serving commercial clients in wood and waste recycling. Their comprehensive logistics infrastructure and network of third-party partners facilitate large volume movement of over 300,000 tonnes of waste across the UK. 

They used a combination of costly bespoke systems and spreadsheets to manage their operations. But this came with its issues. To solve their issues they needed a software solution that could help them in the long and short term. 

Naturally, Waste Logics stood out from all the solutions they analysed. Wastecom NRG’s main sources of success came from: 

  • Transforming their paper-based operations to paperless with WL’s system.   
  • Customer Dashboard so customers can self serve
  • Accounts 2-way integration minimising risk to the business
  • Reporting and Analytics to glean real-time insights into business performance

For the full scoop, continue to read below!

Number of employees
15
Founded in
2020
Headquarters
Nottingham
Country
UK
Industry tags
Commodity trader
National Waste Broker
About Wastecom NRG

Wastecom NRG is a waste brokerage serving commercial clients in wood and waste recycling. With a network of over 50 waste processors and hauliers, along with strategically placed Waste to Energy partners, Wastecom NRG collects waste from across the UK.  

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The Challenge

Wastecom NRG has used a combination of software systems and spreadsheets to manage all facets of its operations. However, as they continued to grow and increase their customer base, their current systems were lagging behind and became operational risks. The challenge was to find a robust, end-to-end solution that could provide immediate value and scale with them.

Business reporting was incredibly difficult as there was no single source of truth, and reporting would never match-up. – David Lycett (Director)

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The Search

To minimise the risk to their business and keep their operations ticking smoothly, Wastecom NRG scoured the market for a solution that could procide them with transparenc and operational efficiency.  

After a long process of elimination, their search led them to Waste logics. The short term and long term value the platform has were key drivers into their decision.

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The solution & The Results

It’s a far cry from the old spreadsheet and paper-based system and has vastly improved our operational efficiency. – David Lycett (Director)

After gathering the requirements, the next step was to align Wastecom NRG with the Waste Logics solutions that would enable their business goals. 

Our team identified the Waste Logics accounts package integrations, customer dashboard, reporting and analytics and our apps as the key drivers to Wastecom NRG’s success. 

Each feature brings its own value and business impact: 

Customer dashboard: They used the customer dashboard to allow customers to self serve and keep them updated on company news.  This has been a big-time saver, allowing their staff to reallocate their time to tasks that are more beneficial to the company.

Accounts package integration: The integration has significantly reduced the amount of data entry Wastecom NRG had to do. it’s also streamlined their accounting processes and reduced the risk to their business via automated alerts when account customers are near their credit limit or when non-account customers have not yet paid. 

Reporting and Analytics: Waste Logics reporting and analytics gave them the data insights they needed in their business. with all their data in one place, they improved how they worked through real-time data.

Previously, users had the ability to skip stages in our processes as the incumbent system didn’t follow a defined workflow. If clients were approaching or exceeding their credit limit or were late in paying, it could easily be overlooked. Since using Waste Logics, we have full financial control and visibility of all account activity. – David Lycett (Director)

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