Waste management companies nationwide are losing out on opportunities to maximise their revenue because of two common problems. 

Firstly, customers are underprepared for their container orders to be delivered, resulting in time lost on jobs for the drivers. Secondly, the underutilisation of containers which can be caused by containers being returned late.

These issues can cause major operational issues for businesses, as they have to slow down the number of new jobs they accept due to a lack of container stock. Depending on how large the company is, this could lead to hundreds or thousands of missed revenue, especially in the busy seasons. 

Our team has been working behind the scenes to mitigate this problem and allow waste management companies to maximise their revenue. 

Connect SMS is designed just for that. To eliminate the guesswork, increase your operational visibility, deliver exceptional customer service at scale, increase container utilisation and ultimately help you make more money.  

Whether you’re a small business or a large enterprise, Connect SMS can adjust to your needs ensuring your business continues to see success. 

Why Connect SMS?

As a direct pathway to increased operational visibility, Connect SMS was created to eliminate the guesswork and ensure you stay connected with your customers. 

We chose ‘Connect SMS’ because it does exactly what it says on the tin. It pushes your connection with your customers closer through transparent communication and feeds operational visibility back into your business. Most of all, it will empower your team to create unrivalled customer experiences through automated customer order updates. 

Connect SMS connects both sides of the puzzle. Customers receive accurate order updates and you gain a deeper level of operational visibility, so your business can maximise revenue accordingly. 

5 Key Benefits Connect SMS

Operational visibility at scale 

From delivery to return, Connect SMS can give you the operational visibility your business needs. Using the SMS product you can improve your service success rate and drastically reduce the turnaround time on site. This eliminates all the guesswork and allows you to plan for your next jobs accordingly. 

Operational Efficiency 

By creating a quicker and more effective way to communicate with customers about their orders, Connect SMS streamlines how your operations teamwork. 

Maximise revenue

We understand with every missed delivery or slow skip return you’re losing money. This SMS feature will help you manage this risk with clear job updates, so your business can focus on maximising revenue through increased service success and increasing container utilisation. 

Customer engagement at scale 

Deliver compelling customer service that elevates your business and keeps your customers in the loop at scale regarding the progress of their orders.  

Reinforce your brand

Tailor your messaging to meet the needs of your customers at each stage and push your brand and unique voice.

Learn more

Connect SMS marks a huge milestone for us and further demonstrates our mission of creating efficient and streamlined workflows within waste management. 

For more details on just how Connect SMS can help you, click here!